Southwest Airlines Customer Care


Southwest Airlines takes pride in its exceptional customer service, ensuring passengers have a seamless and enjoyable travel experience. Whether you have questions about flight bookings, baggage policies, or special assistance requirements, Southwest Airlines' customer service is readily available to assist. You can easily reach Southwest Airlines customer service by calling their dedicated helpline at 1-800-435-9792 to speak with a friendly representative. Southwest Airlines offers contact options through their website, including email addresses and live chat support.

Commitment to customer care extends across all aspects of your travel journey. Whether you have booking inquiries, need assistance with flight changes, or require information about policies, Southwest Airlines' customer service is here to help. You can easily reach out to Southwest Airlines customer service through various channels. Call the dedicated Southwest Airlines contact number or utilize the online contact form for assistance. Knowledgeable and friendly representatives can address your concerns and provide tailored solutions. Contact information for Southwest Airlines ensures that assistance is always within reach. If you require assistance in Spanish, dial 1-800-I-FLY-SWA. Calling from Aruba on 588-2900. Calling from Bahamas 1-855-202-3403 1-855-202-3402. Southwest Airlines can be reached at (TTY) 1-800-533-1305 for those with hearing or speech impairments—automated Flight Information 1-888-SWA-TRIP (1-888-792-8747).

 At Southwest Airlines, we prioritize accessibility and strive to ensure that every passenger enjoys a seamless and stress-free travel experience. Southwest Airlines customer service team is committed to assisting you promptly and effectively, whether you're traveling for business or leisure. We understand the importance of providing timely and efficient support to the passengers. That's why the customer service representatives are available 24/7 to address any concerns or inquiries you may have. Whether you need assistance with booking, flight changes, or baggage inquiries, Southwest Airlines' customer service is dedicated to providing prompt and reliable support. You can contact Southwest Airlines customer service through their website or utilize the live chat feature for real-time assistance. Southwest Airlines is committed to delivering exceptional customer service to all passengers. Dedication to customer care Southwest Airlines ensures you receive help whenever needed. For comprehensive support and assistance, contact Southwest Airlines customer service today.

Southwest Airlines Flight Informations

IATA Code WN
ICAO Code SWA
Airport Hubs Los Angeles International Airport, Baltimore/Washington International Thurgood Marshall Airport
Airline Contact 1-800-435-9792
Support Email customerservice@southwest.com
Airline Address Dallas, Texas, United States
Website https://www.southwest.com/
For Customer Care

FAQs about Southwest Airlines Customer Care

1 What kind of assistance does Southwest Airlines customer service provide?

Southwest Airlines customer service provides support with various inquiries, including flight bookings, changes, cancellations, and baggage policies. They also assist with special travel needs, such as requests for wheelchair assistance or accommodations for passengers with disabilities. Additionally, customer service can help with general travel inquiries, ensuring passengers have all the information they need for a smooth and enjoyable journey.

2 What are Southwest Airlines' baggage policies?

Southwest Airlines offers one of the most generous baggage policies in the industry, allowing two checked bags per passenger for free. Each checked bag must not exceed 50 pounds and 62 inches (L+W+H). Additional bags or overweight/oversized luggage may incur extra fees. Carry-on items are also allowed, with one carry-on bag and one personal item per passenger. For more details on baggage policies, visit the Southwest Airlines website or contact customer service at 1-800-I-FLY-SWA (1-800-435-9792).

3 How do I make changes to my Southwest Airlines reservation?

To modify your Southwest Airlines reservation, visit their website's "Manage Reservations" section. There, you can easily make changes to your booking online. If you prefer assistance, you can also contact Southwest Airlines customer service for support.

4 Does Southwest Airlines offer refunds for canceled flights?

Yes, Southwest Airlines offers refunds for canceled flights. If Southwest cancels your flight or if you choose to cancel your flight due to unforeseen circumstances, you may be eligible for a refund. Refunds are typically processed for refundable fares, while non-refundable fares may receive travel credit for future use.

5 What are Southwest Airlines' policies regarding pets on board?

Southwest Airlines welcomes small vaccinated domestic cats and dogs onboard for a fee of $95 each way. Pets must be kept in an approved carrier that fits under the seat in front of you. Only one pet carrier per passenger is allowed, with a maximum of six pets per flight. Reservations for pets are recommended as space is limited. Service and emotional support animals are exempt from the pet fee but must meet specific requirements.