Hawaiian Airlines

Hawaiian Airlines Customer Care


Hawaiian Airlines customer service is dedicated to providing an exceptional experience for all passengers. If you need assistance, the Hawaiian Airlines phone number is readily available, ensuring that help is just a call away. You can reach their customer service at 1 (877) 426-4537 for general inquiries, reservations, and customer support. This number connects you to a friendly and knowledgeable team ready to assist with booking flights, answering policy questions, or addressing any concerns. Delays can be frustrating in air travel, but Hawaiian Airlines has clear policies to manage such situations. Hawaiian Airlines customer service strives to keep passengers informed with timely updates and provide options for rebooking or refunds when necessary.

Hawaiian Airlines offers full refunds to guests who choose not to travel. Otherwise, the Hawaiian Airlines customer care team will rebook you on the next Hawaiian Airlines flight at no additional cost to you. If no Hawaiian flights are available until the next day, we will rebook you on another partner carrier at no extra cost to you if it is available. For significant delays caused by Hawaiian Airlines, we will rebook you on the next Hawaiian Airlines flight at no additional cost to you if it is available. Mishandled baggage is another area in which Hawaiian Airlines' customer service excels. They have a dedicated team to handle lost or damaged luggage. If you find yourself in this situation, you can report it immediately upon arrival.

The airline will track your baggage and keep you informed about its status. In many cases, misplaced bags are returned within 24 hours. For additional support, the Hawaiian Airlines phone number 1-866-389-6654 can be used to report and follow up on baggage claims. Hawaiian Airlines is also committed to ensuring that passengers with disabilities have a comfortable and accommodating travel experience. Their customer service team assists with boarding, deplaning, and navigating the airport. They also support passengers requiring special seating arrangements, medical equipment, or service animals. To discuss any specific needs, call the Hawaiian Airlines customer number and speak with a representative who will ensure all necessary arrangements are made for a safe and enjoyable journey.

Hawaiian Airlines Flight Informations

IATA Code HA
ICAO Code HAL
Contact Info 1-800-367-5320
Corporate offices Honolulu, Hawaii, United States
Major Airport Hub Daniel K. Inouye International Airport, Kahului Airport
For Customer Care

FAQs about Hawaiian Airlines Customer Care

1 How can I contact Hawaiian Airlines customer service?

Reaching out to Hawaiian Airlines customer service is straightforward and convenient. The primary Hawaiian Airlines phone number is 1 (877) 426-4537, available for general inquiries, reservations, and customer support. This number connects you directly to a team of knowledgeable representatives who can assist with various needs, from booking flights to answering policy questions. Whether planning a trip or needing assistance with an existing reservation, calling this number ensures you can efficiently get the help you need. Additionally, Hawaiian Airlines offers customer service via email and social media platforms for those who prefer digital communication, providing multiple avenues to contact their support team

2 What should I do if my flight is delayed or canceled?

Hawaiian Airlines customer service is committed to minimizing passenger inconvenience in case of a flight delay or cancellation. If you experience a delay, the airline will provide timely updates via email, text messages, or at the airport. Their customer service team can assist with rebooking the next available flight or arranging refunds if necessary. You should contact Hawaiian Airlines at 1-800-367-5320 for immediate assistance and to explore your options. 

3 How do I report a lost or damaged bag?

If your baggage is lost or damaged, Hawaiian Airlines has a dedicated process to handle such issues. Immediately upon noticing the problem, you should report it to the baggage service office located at the airport. Additionally, you can call the specialized baggage claim phone number, 1-866-389-6654, to file a report and track the status of your missing or damaged luggage. Hawaiian Airlines strives to resolve baggage issues promptly, with most misplaced bags returned within 24 hours. Their customer service team will keep you informed throughout the process, ensuring your belongings are safely returned, or compensation is provided if necessary.

4 What assistance is available for passengers with disabilities?

Hawaiian Airlines is deeply committed to providing accessible travel for passengers with disabilities. Their customer service team offers various services, including help with boarding, deplaning, and navigating the airport. Passengers requiring special seating arrangements, medical equipment, or service animals can contact the Hawaiian Airlines customer number 1-800-778-4838 (voice) or 1-800-455-9880 (TTY) to make the necessary arrangements. The airline encourages passengers to notify them at least 48 hours before departure to ensure all accommodations are in place. This commitment to accessibility ensures a comfortable and hassle-free travel experience for all passengers.

5 How can I make changes to my reservation?

Making changes to your reservation with Hawaiian Airlines is a simple process. Whether changing your flight dates, upgrading your seat, or adding special services, the customer service team is ready to help. You can call the Hawaiian Airlines phone number, 1-800-367-5320, to speak with a representative who will guide you through the process and inform you of any applicable fees. Additionally, changes can often be managed online through the airline’s website or mobile app, providing a convenient self-service option. This flexibility ensures that your travel plans can be adjusted smoothly according to your needs.